Decision-Making and Problem-Solving with ChatGPT
Description
This course delves into the integration of ChatGPT and AI technologies into business decision-making and problem-solving, equipping participants to lead with leadership in AI-driven strategies. Learn how to leverage AI for strategic analysis, drive innovation in problem-solving, and enhance collaboration and efficiency in decision-making processes.
This course is HRD Corp (HRDC / HRDF) claimable.

Additional information
| Mode | Physical, 1-day |
|---|---|
| In-House | ✓ |
Course Details
Course Objectives
- Understand the role of AI in decision-making and problem-solving.
- Learn to analyse various scenarios with AI insights for strategic decisions.
- Develop skills to integrate ChatGPT insights into business processes.
- Foster creativity and innovation in problem-solving using AI.
- Enhance collaboration and communication with AI tools.
Learning Outcomes
- Gain the ability to assess and apply AI and ChatGPT insights for making strategic business decisions.
- Apply the techniques for analysing various business scenarios using AI, leading to optimised strategies and enhanced decision-making speed.
- Develop the capacity to creatively solve business problems by leveraging AI-driven insights, resulting in innovative solutions and improved problem-solving efficiency.
- Enhance teamwork and communication within business processes by effectively utilizing AI tools to support and facilitate collaboration.
- Construct a tailored action plan for integrating ChatGPT and AI insights into everyday business decisions, ensuring continuous learning and adaptation to new AI technologies.
Methodology
The course will be delivered through a blend of knowledge sharing, hands-on exercises, group discussions, case study, and real-world application scenarios to ensure participants can effectively apply ChatGPT and AI insights in their professional roles.
Target Audience
All who are interested in utilising AI to enhance decision-making capabilities and problem-solving efficiency.
Course Outline
Module 1: Introduction to AI-Powered Decision-Making
- Overview of AI in business decision-making.
- Role of ChatGPT in enhancing decision processes.
Benefits: Faster decision-making, and optimised strategies.
Module 2: AI-Powered Decision Analysis
- Techniques for analysing business scenarios with AI.
- Integrate AI-generated recommendations into strategic planning.
Outcome: Strategy optimisation.
Module 3: Creative Problem-Solving through AI
- Cultivate creativity in solving business challenges with AI insights.
- Understand Creative Thinking: Discover how ChatGPT can be a creative thinking tool.
- Techniques for Enhancing Creativity: Brainstorm creative solutions to problems with ChatGPT.
- Problem-Solving Frameworks: Explore different problem-solving frameworks with ChatGPT’s assistance.
- Group Brainstorming Activities: Collaborate with ChatGPT to craft creative solutions to real business challenges.
Outcome: Improved efficiency and creativity in problem-solving.
Module 4: Interpreting ChatGPT Responses for Decision-Making
- The Decision-Making Process: Use ChatGPT to gather information and analyse pros and cons for decision-making.
- Analytical vs. Intuitive Decision Making: Compare different decision-making approaches with ChatGPT.
- Decision-Making Tools and Models: Apply decision-making models and tools using ChatGPT in various scenarios.
- Strategies for analysing ChatGPT’s output for business decisions.
- Validate AI-generated information and integrate it into decision processes.
- Case Studies and Group Exercises: Incorporate ChatGPT in group exercises and case studies to guide decision-making processes.
Outcome: Improved efficiency and enhanced decision-making.
Module 5: Collaboration Amplified by AI
- Bridging communication gaps and enhancing teamwork with AI support.
- Strategies for effective AI-facilitated collaboration.
Outcome: Improved teamwork.
Recap of key strategies for AI integration.
- Develop a personalised action plan for incorporating ChatGPT into decision-making and problem-solving.
- Discussion on continuous learning and adaptation of AI technologies.





