Hiring for Success: The Art of CBI (Competency-based/Behavioural Event Interviews)

Category:

Description

Minimise bias, seek, and target the right candidate by mastering Competency-Based/Behavioural Event Interviewing. This approach equips participants with a comprehensive understanding of how to conduct interviews that effectively and ethically identify the most competent and qualified candidates for a job or role. Through leadership in unbiased and structured interviewing techniques, organisations can enhance the integrity of their hiring process, fostering a fair environment that values genuine skill and suitability.

By implementing these interviewing strategies, hiring managers can significantly improve the quality of hires, resulting in higher employee retention rates, stronger team dynamics, and ultimately, better business outcomes. This method not only builds a more competent workforce but also supports a culture of trust and transparency, where employees feel valued for their unique strengths and contributions.

This course is HRD Corp (HRDC / HRDF) claimable. 

Additional information

Mode

Physical, 2-days
Nov

–
Jan

29-30
In-House

✓

Course Details

Learning Objectives

  • Create a positive experience for the candidate by building rapport and managing the interview.
  • Ask behavioral questions and gather evidence that uncover job-related skills and actions, in a way that minimizes bias during the interview.
  • Determine the candidate’s longer-term motivation for the job and organization.
  • Follow a consistent and methodical process to evaluate data for every candidate.
  • Ensure corroboration of candidate information across multiple interviewers to make the best hiring decision.

Suitable for:

  • Mid-level employees
  • Senior-level employees
  • Team leads

Course Outline

Topics

  • Introduction to Competency-Based Interviewing: Overview of what competency-based interviewing is, the benefits of using this type of interviewing technique, and how it differs from other types of interviews.
  • Understanding Competencies: What competencies are, why they are important, and how they can be used in the interview process. How to identify the competencies that are most relevant to the job or role being interviewed for.
  • Preparation for the Interview: How to prepare for the interview, including how to create a structured interview guide and how to identify the specific behavioural events that will be used to assess the competencies.
  • Conducting the Interview: How to conduct the interview, including how to build rapport with the candidate, how to ask open-ended questions, and how to probe for specific examples of behaviour.
  • Assessing the Candidate’s Competencies: How to evaluate the candidate’s responses to the behavioural event questions, including how to use a rating scale or other assessment tool to evaluate the candidate’s level of proficiency in each competency area.
  • Making the Hiring Decision: Using the results of the competency-based interview to make the hiring decision, including how to compare candidates, how to take into account other factors such as qualifications and experience, and how to ensure that the hiring decision is fair and unbiased.
  • Ethics and Legal Considerations: including issues related to discrimination, privacy, and confidentiality.

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