Root Cause Analysis
Description
How to get to the root of problems and reduce repetitive issues effectively.
Problem-solving is a critical and ongoing challenge for any organisation. In dynamic and fast-changing business environments, the ability to accurately assess and address root causes is a defining skill for impactful leadership. This programme is specially designed to guide participants through a systematic approach to appraising, examining, and diagnosing problem situations, pinpointing their root causes, and generating actionable solutions using proven analytical tools.
By addressing problems at their core, leaders can reduce repetitive issues that drain resources and inhibit growth. This course provides practical frameworks that not only solve immediate challenges but also lay a foundation for long-term improvement, helping participants to create lasting solutions that boost organisational efficiency and resilience.
Participants will gain confidence in their decision-making abilities and learn methods to approach problems holistically, considering both the symptoms and underlying causes. Armed with these insights, they will be better equipped to lead their teams in managing complex challenges, turning potential setbacks into opportunities for innovation and growth. This programme ultimately enables leaders to foster a culture of proactive problem-solving, empowering teams to thrive in even the most demanding scenarios.
This course is HRD Corp (HRDC / HRDF) claimable.
Additional information
| Mode | Online, Physical, 2-days |
|---|---|
| In-House | ✓ |
Course Details
The participants will learn to:
- Solve problems and prevent recurrence of those problems by looking at real root causes
- Understand Standard problem-solving methodology
- Document and communicate progress during your problem-solving project
- Provide a common language and approach to solving problems
- Use a data-based approach to ensure problems are correctly identified and eliminated
- Use analytical tools such as Fish Bone to manage problems.
Suitable for:
Employees in problem solving roles
Course Outline
- Appropriate uses & application of Root Cause Problem Solving
- Define the Problem
- Current situation
- REAL Root Cause Analysis – using Fish Bone as a base
- Solutioning
- Check Results
- Standardization – Modify process/system to ensure that the improvements are sustained over time
- Future Plans – Evaluate where we have been and where we need to go
